Meals on Wheels America, the leading organization supporting over 5,000 community-based programs across the United States, has unveiled groundbreaking findings from a recent pilot study. This research underscores the significant benefits of social connection programs in reducing feelings of isolation among older adults.
The Study and Its Findings
The pilot study, supported by the Caesars Foundation, involved ten local Meals on Wheels providers and focused on two key activities: friendly calling and friendly visiting. Friendly calling entails regular phone conversations between volunteers or staff members and seniors, while friendly visiting involves in-person, one-on-one engagements scheduled regularly over an extended period.
Key findings from the study include:
- Reduction in Social Disconnectedness: 53% of participants who received friendly calls and/or visits reported statistically significant reductions in feelings of social disconnectedness.
- Enhanced Emotional Well-being: Seniors involved in the program expressed increased happiness, a stronger sense of community, and greater contentment with their friendships and relationships.
- Positive Participant Feedback: One participant shared, “I’m speaking from my heart. I love this program. It makes me feel alive, like someone cares. And I know I’m not the only lonely senior.”
Addressing a Growing Public Health Concern
Social isolation and loneliness have been declared a national epidemic by the U.S. Surgeon General in 2023. These issues are linked to severe health consequences, including anxiety, depression, cardiovascular disease, cognitive decline, lower quality of life, and increased use of healthcare services.
Laura Belazis, Senior Director of Strategy & Impact at Meals on Wheels America, emphasized the importance of these findings: “This pilot validates existing research that Meals on Wheels providers offer impactful social connection programming. It also uncovers meaningful lessons for scaling these valuable, time-intensive offerings.”
Future Directions
Meals on Wheels America plans to use these insights to reduce operational barriers and enhance the depth and quality of social interactions as they expand these programs to more providers within their network. By continuing to support and scale these initiatives, Meals on Wheels aims to combat the epidemic of loneliness and improve the overall well-being of seniors across the country.
For more information about the social connection program, the full research study, or to get involved, please visit Meals on Wheels America.

